Entra Troubleshooting: permission-issue error code 8344

Synchronizační služba Azure AD Connect (Entra AD Connect) nepřenáší (některé) objekty z Active Directory a zobrazuje chybu permission-issue. Po kliknutí na chybu se zobrazí: "Přístupová práva jsou nedostatečná k provedení operace" s kódem chyby 8344. Když navíc kliknete na tlačítko "Log", zobrazí se chyba "Nerozpoznaný formát GUID".

Proč k tomu dochází a jaké je řešení? V tomto článku se dozvíte, jak opravit chybu Entra/Azure AD Connect permission-issue s kódem 8344.

Chyba: permission-issue

Error: permission-issue Connected data source error code: 8344
Connected data source error: Insufficient access rights to perform the operation.

Proč se tato chyba zobrazuje a jaké je řešení nedostatečných přístupových práv?

Microsoft Entra Connect permission-issuu

Microsoft Entra Connect permission-issue

Microsoft Entra Connect permission-issue - Nerozpoznaný formát GUID

Způsoby řešení chyby 8344 Entra AD Connect

Účet konektoru Entra/Azure AD DS nemá k dispozici všechna oprávnění, a proto se v Entra/Azure AD Connect při exportu objektů AD zobrazí chybový kód 8344 permission-issue. Otázkou je, kde tato oprávnění chybí.

Pozor Entra / Azure AD Connect používá k synchronizaci informací mezi službou Windows Server Active Directory a Entra ID 3 účty.

AD DS Connector account: Čtení/zápis informací do služby Windows Server Active Directory
ADSync Service account: Spuštění synchronizační služby a přístup k databázi SQL
Azure AD Connector account: Zápis informací do služby Entra ID (Azure AD)

Způsob 1. Nastavení správných oprávnění pro účet konektoru služby AD DS

1. Spustťe aplikaci "Azure AD Connect"

2. Klikněte na tlačítko "Konfigurovat"

3. Klikněte na "Řešení potíží"

4. Klikněte na tlačítko "Další"

5. Klikněte na tlačítko "Spustit"

6. Spustí se nové PowerShell okno. V tomto okně zadejte 4 (Configure AD DS Connector Account Permissions) a stiskněte Enter

----------------------------------------AADConnect Troubleshooting------------------------------------------


        Enter '1' - Troubleshoot Object Synchronization
        Enter '2' - Troubleshoot Password Hash Synchronization
        Enter '3' - Collect General Diagnostics
        Enter '4' - Configure AD DS Connector Account Permissions
        Enter '5' - Test Azure Active Directory Connectivity
        Enter '6' - Test Active Directory Connectivity
        Enter 'Q' - Quit


        Please make a selection:

7. V dalším okně zadejte 12 (Set default AD Connector account permissions) a stiskněte Enter

--------------------------------------------Configure Permissions------------------------------------------


        Enter '1' - Get AD Connector account
        Enter '2' - Get objects with inheritance disabled
        Enter '3' - Set basic read permissions
        Enter '4' - Set Exchange Hybrid permissions
        Enter '5' - Set Exchange mail public folder permissions
        Enter '6' - Set MS-DS-Consistency-Guid permissions
        Enter '7' - Set password hash sync permissions
        Enter '8' - Set password writeback permissions
        Enter '9' - Set restricted permissions
        Enter '10' - Set unified group writeback permissions
        Enter '11' - Show AD object permissions
        Enter '12' - Set default AD Connector account permissions
        Enter '13' - Compare object read permissions when running in context of AD Connector account vs Admin account
        Enter 'B' - Go back to main troubleshooting menu
        Enter 'Q' - Quit


        Please make a selection:

8. V dalším okně potvrďte akci zadáním "Y" a stiskněte Enter

This option will set permissions required for the following:
    Password Hash Sync
    Password Writeback
    Hybrid Exchange
    Exchange Mail Public Folder
    MsDsConsistencyGuid
It will then restrict permissions

Confirm
Would you like to continue with these options?
[Y] Yes  [N] No  [?] Help (default is "Y"):

9. V dalším okně zadejte "E" (Existing Connector Account) a stiskněte Enter

Account to Configure
Would you like to configure an existing connector account or a custom account?
[E] Existing Connector Account  [C] Custom Account  [?] Help (default is "E"):

10. V okně se zobrazí název konektoru, forest a účet konektoru

Microsoft Entra Connect - configured connectors

11. Zadejte název konektoru (viz sloupec ADConnectorName) a stiskněte Enter

Name of the connector who's account to configure: xxx.cz

12. Zobrazí se požadavek na ověření účtem správce. Zadejte účet Administrátora místní domény

Microsoft Entra Connect - credential request

13. Povolte všechny následující požadavky o přidělení oprávnění. Přidělení oprávnění provedete tak, že u každého dotazu zadáte "A" a stisknete Enter.

Grant Password Hash Synchronization permissions
Grant Password Writeback permissions
Grant Password Writeback permission for Unexpire Password extended right
Grant Exchange Hybrid permissions
Grant Exchange Mail Public Folder permissions
Grant mS-DS-ConsistencyGuid permissions
Set restricted permissions

Microsoft Entra Connect - grant permissions

14. Pokud jste potvrdili přidělení oprávnění ve všech 7 krocích, zavřete okno PowerShell a také okno Entra/Azure AD Connect

15. Spusťe PowerShell s zadejte příkaz pro plnou (iniciání) synchronizaci

Start-ADSyncSyncCycle -PolicyType Initial

16. Počkejte několik minut, než bude synchronizace dokončena.

17. Znovu spusťte "AD Connect Synchronization Service" a zkontrolujte, zda-li se chyba "permission-issue" stále opakuje, nebo byla vyřešena.

Pokud se chyba stále opakuje, pokračujde dál v tomto návodu.

Způsob 2. msDS-KeyCredentialLink

V některých případech se mi stalo, že chyba "permission-issue" se vyskytovala jen u těch uživatelů, kterým se změnila hodnota Active Directory atributu msDS-KeyCredentialLink.

Atribut msDS-KeyCredentialLink se v Active Directory používá k ukládání pověření veřejného klíče přidruženého k objektu počítače nebo uživatele. Tento atribut je důležitý zejména pro scénáře zahrnující Windows Hello for Business a další metody ověřování založené na veřejných klíčích.

Microsoft Entra Connect - 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Upozornění Funkce Windows Hello pro firmy je vázána mezi uživatelem a zařízením. Uživatel i zařízení musí být synchronizovány mezi Microsoft Entra ID a Active Directory. Zpětný zápis zařízení se používá k aktualizaci atributu msDS-KeyCredentialLink na objektu počítače.

V případě, že používáte zpětný zápis do Active Directory (Writeback), může problém vyřešit, když účet AADSync přidáte do skupiny "Enterprise Key Admins".

Relevantní zdroje:

Microsoft Entra Connect - Enterprise Admin Keys

Upozornění V internetových diskusích najdete doporučení přidat účet konektoru (MSOL_xxx) do AD skupiny Administrators. Toto řešení může být funkční, avšak do zbytečného přidělování takto vysokých oprávnění bych se nepouštěl.

Po nastavení oprávnění znovu spusťte synchronizaci.

Start-ADSyncSyncCycle -PolicyType Initial

Způsob 3. Udělení individuálních oprávnění

Setkal jsem se případy, kdy byl (po nespecifikovaném zásahu do Active Directory) znemožněn přístup k některým objektům z důvodu chybějícího oprávnění (opravdu per AD objekt). Viděl jsem to zejména v případech, kdy došlo k re-instalaci nebo aktualizaci Entra Connect a byl znovu vytvořen další účet pro synchrnonizaci (MSOL_xxx).

V takovém případě postupujte následujícím způsobem:

1. Spusťte "Entra/Azure AD Connect"

2. Klikněte na tlačítko "Konfigurovat"

3. Vyberte možnost "Zobrazit nebo exportovat aktuální konfiguraci" a klikněte na tlačítko "Další"

Microsoft Entra Connect - aktuální konfigurace

4. Podívejte se, pod jakým účtem se spouští konektor a tento účet si zapamatujte nebo poznačte

Microsoft Entra Connect - aktuální konfigurace - účet

5. Okno Entra Connect zavřete kliknutím na tlačítko "Konec"

6. Otevřete si "Active Directory Users and Coputers / Uživatelé a počítače služby Active Directory"

7. Klikněte na menu "Zobrazit" a aktivujte volbu "Upřesňující funkce"

8. Najděte objekt (uživatele), u kterého se zobrazuje chyba 8344 permission-issue a rozklikněte jeho vlastnosti

9. Přejděte na kartu "Zabezpečení"

10. Zkontrolujte, jaké účty MSOL_xxx mají oprávnění na objekt uživatele a zkontrolujte, zda-li je přidělen správný účet. Ověřte, zda-li je zde uveden účet, který jste si poznačili v kroku 4.

11. Klikněte na tlačítko "Přidat"

12. Do pole "Název objektu" zadejte "MSOL"

13. klikněte na tlačítko "Kontrola názvů"

ADUS - User - security - permissions add

14. Pokud se zobrazí okno s více účty, znamená to, že při re-instalaci nebo aktualizaci došlo k vytvoření dalšího účtu. vybere účet, který jste si poznamenali v kroku 4

15. Klikněte na tlačítko "OK"

16. Volbu opět potvrďte kliknutím na tlačítko "OK"

17. Oprávnění pro nově přidaný účet nastavte stejně, jak jsou nastavena u původního účtu - klikněte na tlačítko "Upřesnit"

18. Vyberte jakýkoliv záznam, který odpovídá účtu z kroku 4 (MSOL_xxx) a klikněte na tlačítko "Upravit"

19. V následujícím okne vyberte tato oprávnění:

Read all properties
Write all properties
Read msDS-OperationsForAzTaskBL
Read msDS-parentdistname

20. Nastavení potvrďte kliknutím na tlačítko "OK"

21. Vlastnosti uživatele také zavřete kliknutím na tlačítko "OK"

22. Po nastavení oprávnění znovu spusťte synchronizaci.

Start-ADSyncSyncCycle -PolicyType Initial

23. Počkejte několik minut, než bude synchronizace dokončena.

24. Znovu spusťte "AD Connect Synchronization Service" a zkontrolujte, zda-li se chyba "permission-issue" stále opakuje, nebo byla vyřešena.